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The payment process for treatment can seem a little daunting, but our dedicated billing team are here to make the payment journey seamless for you. If you have a query about how to pay your bill, they can answer it for you. You will need to provide the following information to the team upon submitting your query: The name of your hospital Your Circle Health Group account number, also known as your EMPI number Your invoice number, if known Self-pay billing queries For self-pay billing queries, you can reach out to one of our advisors directly via: Phone: 0161 532 7888 Opening hours: 9:00 AM - 5:00 PM (Monday to Friday) Private healthcare insurance billing queries If you are paying for your treatment with private health insurance, you will need to: Contact your insurance company directly Remember to check your coverage with your insurer before starting treatment. For more information about how to pay your bill, you can speak to a member of our team on live chat.

As the UK's largest hospital group, we offer an extensive range of private treatment options and clinical services at our 50+ nationwide hospitals. Browse our treatment options Our services include: Private consultations We have a network of over 6,500 consultants across 60+ specialist fields of medicine. This includes orthopaedic specialists, gynaecologists, urologists, general surgeons, and more. Browse our consultants Diagnostic services We offer multiple cutting-edge diagnostic tests and scans, specially designed to produce accurate diagnostic information and help our multidisciplinary teams build treatment plans that match your exact needs. Our advanced facilities are equipped with the latest state-of-the-art imaging technology, including: MRI scans CT scan CT angiography testing Ultrasound technology Cardiac imaging (echocardiography) X-ray technology, including dental Health screening technology, such as mammography We also provide private health check assessments that bring deep insights into your current health levels, helping you take a proactive approach to your health. These tests include: Blood function tests Thyroid function tests Key measurements such as your blood pressure Cancer screenings Private outpatient appointments Outpatient appointments include: Private consultations and follow-up appointments X-ray and imaging appointments Blood tests Health assessments Private outpatient procedures Some of the outpatients procedures we offer include: Colonoscopy (a diagnostic procedure to examine your large bowel) Upper GI endoscopy (to examine your oesophagus, stomach, and the first part of your small intestine) Laparoscopy (also known as keyhole surgery to diagnose and treat conditions in your abdomen and pelvis) Cataract surgery Minor general surgery, such as a hernia repair Minor urological surgery Minor orthopaedic surgery, such as hand and wrist procedures Many outpatient procedures are a combination of diagnostic services and surgical treatment. As part of a day-case procedure, you will be discharged on the same day, even if you have had general anaesthesia. Your team will ensure it is safe for you to leave the hospital and that you have a set of detailed instructions about how to recover comfortably at home. Private inpatient procedures An inpatient procedure is a surgical procedure that requires one or more nights in hospital. Some of the inpatient procedures we offer include: Joint replacement surgery Heart surgery Abdominal surgery Gynaecological surgery Ear, nose and throat surgery

The time you spend having treatment depends on the type of treatment you undergo. Most forms of treatment will include follow-up appointments, additional care such as physiotherapy, and a recovery process to follow at home to recover as safely and quickly as possible. Some common timeframes include: A colonoscopy (day-case procedure) takes up to 45 minutes An MRI or CT scan can take up to 90 minutes An ultrasound scan can take up to 45 minutes The average time for a health assessment is around 45 minutes Your recovery period following a procedure will be based on the type of surgery you have had and your individual circumstances, including why you need surgery in the first place. For example, recovery from a day-case procedure like a colonoscopy takes up to one day, while recovering from hip replacement surgery can take over six months. Staying in hospital as an inpatient If you need to stay in hospital overnight, it means you are being treated as an inpatient. You will be contacted with all the details of what you will need to do before surgery, and the length of your recovery period at home. The length of your stay and procedure depends entirely on the type of inpatient procedure you are having. For example, the average knee replacement takes up to three hours, and usually requires an overnight stay. Your healthcare team will provide you with a comprehensive timeline of your treatment and recovery period, so you will feel ready and informed ahead of surgery.